Refund policy
AshkirLink Return & Refund Policy
30-Day Return Policy
AshkirLink offers a 30-day return policy. You have 30 days from the date of delivery to request a return.
Eligibility Requirements
To qualify for a return, your item must be:
- In its original condition — unworn, unused, and with tags attached
- In its original packaging
- Accompanied by a receipt or proof of purchase
How to Initiate a Return
To start a return, please contact AshkirLink at ashkir1600@gmail.com. Returns must be sent to: 2B Mcgreevy way, Mission Hill, Boston, MA
Once your return is approved, AshkirLink will provide a prepaid return shipping label along with detailed instructions. Please note that items returned without prior authorization will not be accepted.
Damages & Incorrect Items
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact AshkirLink immediately so we can resolve the issue promptly.
Non-Returnable Items
The following items are not eligible for return at AshkirLink:
- Perishable goods (food, flowers, plants)
- Custom or personalized products
- Personal care and beauty products
- Hazardous materials, flammable liquids, or gases
- Sale items and gift cards
Exchanges
The fastest way to exchange an item at AshkirLink is to return the original item and place a new order once the return is accepted.
Refunds
Once AshkirLink receives and inspects your return, we will notify you of the approval status. Approved refunds are processed to your original payment method within 10 business days. Please allow additional time for your bank or card provider to post the refund.
If more than 15 business days have passed since your refund was approved, please contact AshkirLink at ashkir1600@gmail.com.